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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

OfficeJet Pro 9018e

I replaced the black ink cartidge.  The color cartidges are empty.  I'm trying to print a black & white doc but cannot print.  Printer keeps saying cartridges depleted.  
Color cartridges show 0% while black shows 100%.  
Do I need to have full color cartridges just to print a black & white doc!?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If all the ink cartridges mount in a common printhead then yes you need to have working ink in all slots to prevent air being introduced into the printhead. Only models where the color is a separate printhead/cartridge are you able to print with only black.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

If all the ink cartridges mount in a common printhead then yes you need to have working ink in all slots to prevent air being introduced into the printhead. Only models where the color is a separate printhead/cartridge are you able to print with only black.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Ok Thank you Repairatrooper for your reply.  I didn't realize this and appreciate your information.  


I since replaced the color cartridges, and it's now printing.  But the black & white now has issues as some of the lines are faded or missing... tried cleaning and aliginng cartridges but print quality still not good.

 

Bought this printer brand new one year ago, approx $300, barely used it and now seems destined for the trash at this point.  
Lesson learned, probably my last HP purchase.  Maybe keep it to copy/scan but the print functionality is too much of a headache.  Sorry for the rant and appreciate your reply and information!  

 

Thanks!

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