Document arm is stuck hp 4650 desk jet

[WardCT]

The document arm  won't release on my HP 4650 desk jet

[Kuroi_Kenshi]

@WardCT,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the document arm on your HP OfficeJet 4650 is stuck and won't release, try the following steps.

Check for Paper Jams or Obstructions

• Turn off the printer and unplug it from the power source.
• Open the automatic document feeder (ADF) and inspect for any small pieces of paper or debris.
• Gently remove any stuck paper without forcing it.

Reset the Printer

• Unplug the printer from power.
• Wait for about 60 seconds.
• Plug it back in and turn it on.
• Try moving the document arm again.

Manually Adjust the Document Arm

• Gently wiggle the arm to see if it loosens.
• Do not apply excessive force.
• If it’s slightly misaligned, carefully move it back to its proper position.

Clean the Rollers

• Open the scanner lid and locate the ADF rollers.
• Use a lint-free cloth dampened with distilled water to clean the rollers.
• Let them dry completely before closing the lid.

Perform a Hard Reset

• Press and hold the Power button for 30 seconds.
• Release and turn the printer back on.

I hope this helps.

Take care and have a good day.

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