Does not connect, ink don't register, paper don't register, every light is on. i tried everything.

[jesus27rod]

Every light is going off. I tried absolutely everything. 

[VikramTheGreat]

Hi @jesus27rod,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like your HP printer is in a critical error state with all lights on, not detecting ink or paper, and not connecting. That’s incredibly frustrating, especially when you’ve already tried everything. Let’s take a deep breath and go through a few targeted recovery steps that have helped many users in similar situations.

Step-by-Step Recovery for HP Printer with All Lights On

1. Perform a Full Power Reset

This helps clear internal memory and reset hardware sensors.

1. Turn off the printer.
2. Unplug the power cord from both the printer and the wall outlet.
3. Wait at least 60 seconds.
4. While unplugged, open the ink cartridge access door and gently remove and reinsert the cartridges.
5. Close the door, plug the printer back in, and turn it on.

You might hear the printer recalibrate; that’s a good sign.

2. Check for Ink Cartridge Issues

If the printer still doesn’t detect ink:

• Remove and reinsert the cartridges firmly.
• Clean the cartridge contacts: 
  • Use a lint-free cloth slightly dampened with distilled water.
  • Gently wipe the copper-colored contacts on the cartridge and the corresponding contacts inside the printer.
• Make sure you’re using genuine HP cartridges. Non-HP or expired cartridges can trigger errors.

👉 Fix HP Ink Cartridge Errors

3. Check for Paper Feed Issues

If the printer doesn’t detect paper:

• Remove all paper from the tray.
• Fan the stack to prevent sticking.
• Reload the paper and adjust the paper guides snugly.
• Check for any small bits of paper or debris inside the tray or rollers.
• Clean the paper feed rollers with a lint-free cloth and distilled water.

👉 HP Printers - An 'Out of Paper' error displays, printer does not pick paper | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat