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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JSmartt
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Message 1 of 2
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Double sided printing-Side 2 is upside down.

HP Recommended
Envy 7645
Microsoft Windows 10 (64-bit)

Switched back to desktop from a laptop. Printing was fine before, but now I'm trying to print double-sided and the back page is coming out upside down. I've tried changing flipping the long side to flipping the short side. I've tried updating drivers. I've tried HP Print and Scan Doc. The current print job is through Google Classroom, the document is a PDF. I cannot figure out where else to look.

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JSmartt

 

Welcome to the HP support community.

 

Uninstall and reinstall printer driver

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

Update the printer firmware

Here are the steps:- click here
 

Let me how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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