Dear community, I have got a all-in-one printer since 2016. It worked just fine all the time. Since ca 2 Months started to show me on the display following message by printing (in german): "Der druckkopf scheint zu fehlen, wird nicht erkannt oder ist falsch eingesetzt. 0xc19a0027".
So I have tried to follow the instructions for set the printhead properly.... turn it off and on again.... reset the factory settings.... check and install firmware updates... clean the print head.... well, some of that helped for just a short time (I could print couple of sheets). But shortly after there was the problem again. So now, I can't print anything!
Well the printer was quite expensive and after 4 years (not much printing) I would not expect any problems this kind. At least not by HP! The druckkopf (printhead) is not cheap and costs like some new cheaper printer!
Could you please someone tell me if there is need for a new druckkopf (printhead) or is there any firmware update?
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