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‎04-21-2025 08:21 AM

HP Recommended
Product: HP OfficeJet Pro 9025e All-in-One Printer

My OfficeJet Pro 9025e started printing only page 2 of duplex job

Reply
1 REPLY 1

‎04-22-2025 09:23 AM

HP Recommended

Hi @mkvista 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

That’s frustrating—especially when duplex printing should work seamlessly. 

 

Since your HP OfficeJet Pro 9025e is only printing page 2 of a duplex job, here are some troubleshooting steps to try:

 

1. Check Duplex Printing Settings

  • Open Printer Preferences in Windows.
  • Ensure Print on Both Sides is enabled.
  • Set Duplex Printing Mode to Automatic instead of Manual.

 

2. Update Printer Firmware

 

3. Reset the Printer

  • Turn off the printer and unplug it for 60 seconds.
  • Press and hold the Power button for 15 seconds.
  • Plug it back in and turn it on.

 

Let me know if any of these steps help! 😊

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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