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Shellyrena
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Message 1 of 2
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Flag Post

E 4 paper jam blinking on deskjet 3639

‎12-21-2020 10:26 PM

HP Recommended
Product: Deskjet 3639 all in one

Brand new just opened box even though warranty is expired and it shows paper jam. I have taken every trouble shooting step online and it stiil says it. I cant afford to get it serviced. There has to be something i can do.

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1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-04-2021 05:26 AM

HP Recommended

@Shellyrena, Welcome to HP Support Community!

 

I appreciate your efforts in trying to resolve the issue. Here is a reference document 'E4' Error Displays (Paper Jam) for troubleshooting steps.

If the printer is brand new you can take it back to the store for an exchange. Or, reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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