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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-07-2025 09:38 AM

HP Recommended

I have opened two new boxes of black and color cartridges and they both have given me E0 messages on the printer.

1 REPLY 1

‎04-07-2025 11:55 AM

HP Recommended

Hi,

An e0 error indicates an unusable cartridge.

 

First, please be sure to clarify your exact printer model to provide you more detailed steps in context, as well be sure to confirm what ink cartridges you've installed in your printer, what is the exact number, and are those genuine HP or replacement cartridges?

 

Next, try installing one cartridge at a time and close the door (with the other cartridge not installed in the printer), repeat the same with the black cartridge only, and with the tri-color cartridge only installed, may you see any difference with any specific cartridge only? this in order to deny any issue cause specifically by one of the cartridge.



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