E0

[awakened99]

unable to print

[Raj_05]

Hi @awakened99,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 4158e All-in-One Printer is displaying an E0 error and is unable to print, here are some troubleshooting steps you can follow.

Check the Ink Cartridges

• Ensure that the ink cartridges are installed correctly and are not empty. If they are low or empty, replace them with new cartridges.

Check for Paper Jams

• Open the printer and check for any paper jams or obstructions in the paper path. Remove any stuck paper gently.

Power Cycle the Printer

• Turn off the printer, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on.

Check Printer Connections

• Ensure that the printer is properly connected to your computer or network (if using Wi-Fi). If using a USB connection, try a different USB port or cable.

Update Printer Firmware

• Check if there are any firmware updates available for your printer. You can usually do this through the HP Smart app or the HP website.

Run the HP Print and Scan Doctor

• Download and run the HP Print and Scan Doctor tool, which can automatically diagnose and fix printing issues.

Reset the Printer

• If the issue persists, try resetting the printer to its factory settings. Check the printer’s manual for instructions on how to perform a factory reset.

Note:

Make sure you have the latest version of the HP Smart app installed on your device, as it can provide specific guidance based on the error code you are seeing.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support