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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-17-2025 01:20 AM

HP Recommended

Hi

 I’ve tried all the possible fixes I can find on the internet, including here. I have cleared any paper in there and nothing seems to be in the wrong place. I’ve checked the rollers.  However the error persists. 

Originally the printer made a loud clunking noise just before it jammed. 

I’m assuming that something is loose/broken but the poor access design makes it impossible to get in there. 

Any suggestions outside of the normal checks. Thanks

1 REPLY 1

‎07-17-2025 03:05 AM

HP Recommended

Hi @Howard135 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=JtdeVhVJr3s&ab_channel=PrinterGuruji

 

If you still having errors then you may need to contact HP Support to ask for printer check or repair.

>> HP Support contact

https://www.hp.com/gb-en/shop/offer.aspx?p=contact-hp-store

 

>> HP Plus Support

https://support.hp.com/gb-en/help/hp-plus

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
HP Smart Tank Error E3 - Fix Cartridge Error on HP Smart Tank 5100, 5101, 5102 & 5103 Printers.
HP Smart Tank Error E3 - Fix Cartridge Error on HP Smart Tank 5100, 5101, 5102 & 5103 Printers.
youtube.com/watch?v=JtdeVhVJr3s&ab_channel=Prin...
This video reviews how to fix the error e3 in the HP Smart Tank 5100 series printer, and this also helps to fix the e3 error in the HP Smart Tank 5101, 5102, 5103 printers. This will fix the error e3 and the flashing orange light that is because of the printheads that are not locked properly ...
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