E3 with orange blinking lights Desk

[Monet4]

Says ink jam then say paper jam

[A_Gayathri]

Hi @Monet4 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the E3 error on your HP DeskJet 4155e All-in-One Printer, along with the blinking orange lights, usually indicates a carriage jam or paper jam. Since you're seeing both an ink jam and paper jam error, here are some steps you can follow to resolve the issue:
 

1. Clear Any Paper Jams

• Turn off the printer and disconnect it from the power source.
• Open the paper tray and remove any visible jammed paper.
• Look for any pieces of torn paper stuck inside, particularly in areas like the input and output rollers.
• Open the ink cartridge access door and inspect inside the printer to ensure no paper is stuck around the ink carriage.

2. Check the Ink Carriage

• Open the ink cartridge access door and look for any obstruction to the ink carriage (the area where the ink cartridges are installed).
• Manually move the ink carriage to the left and right to check if it's stuck.
• Ensure no small pieces of paper or objects are obstructing the carriage.

3. Remove and Reinstall Ink Cartridges

• Remove both ink cartridges carefully.
• Inspect them for any debris or packaging materials that might still be attached.
• Reinstall the cartridges properly, ensuring they click into place.

4. Reset the Printer

• After checking for jams and reinstalling the cartridges, turn off the printer.
• Unplug the printer for at least 60 seconds.
• Plug it back in, turn it on, and check if the error persists.

5. Check the Paper Feed

• Ensure that the paper loaded in the tray is properly aligned.
• Do not overfill the paper tray, and ensure that the paper used is within the printer's supported sizes.

Refer to this document: HP DeskJet 4155e All-in-One Printer User manual 
HP Printers - Carriage jam or E3 error

I hope this helps. 

Take care and have a good day.

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