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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- ERR0R CODE 0X00759C98 H WATCH DOG C

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1 REPLY 1
10-03-2024 01:48 PM
Hi @PEPPER39,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code 0x00759C98 H WATCH DOG C on your HP Deskjet 351 typically indicates a problem related to the printer's internal firmware or a hardware issue. Here are some steps you can take to try and resolve this error:
1. Power Cycle the Printer
- Turn off the printer and unplug it from the power source.
- Wait for at least 60 seconds.
- Plug it back in and turn it on. This can sometimes reset any temporary issues.
2. Check for Paper Jams
- Inspect the printer for any paper jams or obstructions that could be causing the error. Remove any jammed paper carefully.
3. Inspect Ink Cartridges
- Ensure that the ink cartridges are installed correctly. Remove them and reinstall them to make sure they are seated properly.
- Check for any protective tape that may not have been removed.
4. Update Printer Firmware
- Check if there are any firmware updates available for your printer on the HP website. Updating the firmware can resolve certain errors.
5. Reset the Printer
- Perform a hard reset on the printer. For many HP printers, you can do this by:
- Turning off the printer.
- Disconnecting the power cord from the printer and the wall outlet.
- Waiting for 60 seconds.
- Reconnecting the power cord and turning the printer back on.
6. Check Connections
- Ensure that all cables (USB or network) are securely connected and that the printer is properly connected to your computer or network.
7. Use HP Print and Scan Doctor
- Download and run the HP Print and Scan Doctor tool, which can help diagnose and fix common printing issues.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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