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HP Deskjet 3510 e-All-in-One Printer

HP Deskjet351     ERROR CODE  OX00759C98 H WATCH DOG    C

 

1 REPLY 1
HP Recommended

Hi @PEPPER39,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

The error code 0x00759C98 H WATCH DOG C on your HP Deskjet 351 typically indicates a problem related to the printer's internal firmware or a hardware issue. Here are some steps you can take to try and resolve this error:

1. Power Cycle the Printer

  • Turn off the printer and unplug it from the power source.
  • Wait for at least 60 seconds.
  • Plug it back in and turn it on. This can sometimes reset any temporary issues.

2. Check for Paper Jams

  • Inspect the printer for any paper jams or obstructions that could be causing the error. Remove any jammed paper carefully.

3. Inspect Ink Cartridges

  • Ensure that the ink cartridges are installed correctly. Remove them and reinstall them to make sure they are seated properly.
  • Check for any protective tape that may not have been removed.

4. Update Printer Firmware

  • Check if there are any firmware updates available for your printer on the HP website. Updating the firmware can resolve certain errors.

5. Reset the Printer

  • Perform a hard reset on the printer. For many HP printers, you can do this by:
    • Turning off the printer.
    • Disconnecting the power cord from the printer and the wall outlet.
    • Waiting for 60 seconds.
    • Reconnecting the power cord and turning the printer back on.

6. Check Connections

  • Ensure that all cables (USB or network) are securely connected and that the printer is properly connected to your computer or network.

7. Use HP Print and Scan Doctor

  • Download and run the HP Print and Scan Doctor tool, which can help diagnose and fix common printing issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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