ERROR CODE 0XC0260000 TRTH readstop C

[jolliebollie]

Ik krijg steeds deze errorcode op mijn printerscherm.Printer ook al losgekoppelt en diagnose laten uitvoeren met hp smart.

Tot nog toe geen oplossing.Wie kan mij helpen?

ERROR CODE 0XC0260000 TRTH readstop C

[Nal_NR]

Hi @jolliebollie,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

[jolliebollie]

I keep getting this error code on my printer screen. I've also disconnected the printer and run a diagnostics with HP Smart.

No solution yet. Who can help me?

ERROR CODE 0XC0260000 TRTH readstop C

[A_Gayathri]

Hi @jolliebollie,

Welcome to the HP Support Community

I understand you are getting an error ERROR CODE 0XC0260000 TRTH readstop C Not to worry, I will help you to get a resolution to resolve the issue.

To assist better:
 

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information, such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[jolliebollie]

Sorry, I bought a new hp 7005 smart ink tank printer. According to the print report, this Envy 4504 had already printed more than 4500 pages.Thank you for the support!

[Kuroi_Kenshi · Accepted solution]

Hi @jolliebollie,

I understand your printer is showing the error code 0xC0260000 (TRTH readstop C) and is not working as expected. Let’s go through a few steps to help resolve this.

a. Power Cycle the Printer

Turn off the printer and disconnect the power cord from both the printer and the wall outlet.

Wait for at least 60 seconds to discharge any residual power.

Plug the power cord directly into a wall outlet (avoid surge protectors), then turn the printer back on.

b. Check Ink Cartridges & Carriage Movement

Open the cartridge access door and check if the carriage moves freely.

Remove the ink cartridges, gently clean any ink or dust around the electrical contacts with a dry lint-free cloth.

Reinstall the cartridges and ensure they are seated properly.

c. Inspect Paper Path & Internal Jams

Remove all paper from the input and output trays.

Open the rear access panel or duplexer (if available) to check for any paper scraps or obstructions.

Carefully rotate the rollers with your fingers and ensure nothing is stuck inside.

d. Clean Encoder Strip (If Visible)

Carefully locate the transparent plastic strip behind the carriage.

Gently wipe it with a soft lint-free cloth slightly dampened with distilled water.

This strip helps the carriage detect its position—if dirty, it can cause carriage and TRTH errors.

e. Reset Printer Firmware Settings

On the printer control panel, go to Setup > Printer Maintenance > Restore Defaults.

Confirm the reset – this will not delete your Instant Ink account or Wi-Fi settings but refreshes internal firmware functions.

f. Reconnect to Network & Disable Web Services Temporarily

Reconnect your printer to Wi-Fi via Wireless Setup Wizard.

Go to Settings > Web Services > Remove/Disable Web Services and then re-enable after a restart, in case the error is triggered during server communication.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,