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ERROR CODE 0x83C0000A NOS_LOADER_APP on my Envy 4502

HP Recommended
Envy 4502
Microsoft Windows 10 (64-bit)

I get ERROR CODE 0x83C0000A NOS_LOADER_APP on my Envy 4502 always even when plugging in power and trying to power off/on. Also it is not seen on Windows when plugged into USB port.

 

Printer cartridges do not move on power up or reset.

 

Is there a way to hardware reset the printer to factory defaults?

 

No matter what buttons I press the error just stays on and comes back when pressing the power button.

 

 

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