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ERROR CODE FOR INK CATRIDGE

HP Recommended
HP ENVY 4501
Microsoft Windows 10 (32-bit)

Unable to remove cartridge's after ink error code

1 REPLY 1
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HP Recommended

@KITAT80, Welcome to HP Support Community!

 

Follow the steps to isolate and resolve the issue-

 

Reset the printer-

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed

Check for any jams inside the printer or in the carriage path. Refer to the document  'Carriage Jam' or 'E3' Error Displays for help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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