-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- ERROR CODE OXOOO5FEB6 LIB-_MATH C
Create an account on the HP Community to personalize your profile and ask a question
11-05-2024 09:32 AM
Hi @Shanna77,
Welcome to the HP Support Community.
I'd be glad to help you!
To be able to answer you effectively, we need some information.
May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.
I am an HP Employee
11-05-2024 11:40 PM
Hi @Shanna77 ,
Thanks for sharing the details.
This could be an issue with the settings on the printer or the printer hardware itself. Let us try the steps below-
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.
Assign manual IP to the printer
The steps on how to set a manual IP address can be found here.
For the DNS servers please use 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Alternate DNS server. These are Google’s public DNS servers.
You may also refer to this document for more details.
Hope this helps! Keep me posted.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I am an HP Employee