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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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EVENT CODE: 31.07.47

HP Recommended
Color LaserJet Pro MFP M479fnw
Microsoft Windows 10 (64-bit)

Just trying to fix the problem with the scan feeder. It is not working at the moment and getting a message on the printer,

 

Communication Failure

An internal communication failure has occurred in the Scanner Subsystem. Contact support.

Note: you can continue to print and receive faxes.

 

Event Code: 31.01.47

 

Thanks,

 

Dave

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