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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-24-2021 08:55 AM

HP Recommended
Product: MacBook Pro
Operating System: macOS 11.0 Big Sur

I've had this printer for years, always on wifi. On occasion in the past it has dropped connectivity, always been easy to go back and re-add - no problem. A few days ago it mysteriously dropped the connection and now I can't re add it. I have unplugged the device for 30 seconds and then plugged it in again and re-scanned for SSID and re-entered password over and over about 6x. Still no connection. I get "Cannot connect to network. Press Print to pertain report. Press OK, to continue." So I printed the report. And it suggested that my MAC filter was engaged on my router (it isn't it) I checked. 

Wireless On - Passed

Wireless working - Passed

Disconnect count total - 5161 (not sure what that means)

Network SSID Found - Passed

Printer settings consistent with wireless router settings - Passed

No Filtering - FAIL. 

 

What filtering, the only thing I can think to check is MAC, and as I mentioned I do not employ MAC address filtering

Any assistance would be greatly appreciated, thanks. 

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