Envy 4512 blue screen won't power on

[Kidmonk420]

Envy 4512 blue screen won't power on 

[Sneha_01]

Hi @Kidmonk420 ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand you are receiving a blue screen error on your printer.

The error indicates a firmware issue. 

Try the below suggestions -

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 To restore the printer to the original factory defaults

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support