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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

The suggestion to run Print and Scan solved the problem


@Sunshyn2005 wrote:

When you try to set the printer as the default, what happens? Does it appear as the default printer in the Printers and Devices but not in the programs you are trying to print from?

 

You can run the Print and Scan Doctor to set the default printer if you would like, this might be the easiest of options.  You can use the following link to download and run the Print and Scan Doctor: www.hp.com/go/tools.

 

Please let me know if this resolves the issue, or if you require further assistance. Thanks.


This worked for me.  I have been fighting this problem forever and using the Print and Scan Doctor fixed it.  Amazing.  Thank you !

HP Recommended

Thank you! I was getting so frustrated and was having the same issue. Sure enough I disconnected from my work VPN and it worked fine.

HP Recommended

The link provided no linger works

Sophia

HP Recommended

@SophiaSAY

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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