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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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The suggestion to run Print and Scan solved the problem

@Sunshyn2005 wrote:

When you try to set the printer as the default, what happens? Does it appear as the default printer in the Printers and Devices but not in the programs you are trying to print from?


You can run the Print and Scan Doctor to set the default printer if you would like, this might be the easiest of options.  You can use the following link to download and run the Print and Scan Doctor:


Please let me know if this resolves the issue, or if you require further assistance. Thanks.

This worked for me.  I have been fighting this problem forever and using the Print and Scan Doctor fixed it.  Amazing.  Thank you !

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Message 12 of 14
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Thank you! I was getting so frustrated and was having the same issue. Sure enough I disconnected from my work VPN and it worked fine.

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The link provided no linger works


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Message 14 of 14
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Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
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