Envy 4520 error code 0XB86B7430

[th59s2m2c9]

It apears the message : error code 0XB86B7430

Already turn of/on and didn’t resolved the problem.

What should I do?

[Sneha_01]

Hi @th59s2m2c9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0XB86B7430 on your HP Envy 4520 printer typically indicates a hardware issue related to the printer's internal mechanisms or components. Here are some steps you can take to try and resolve this issue:

1. Restart the Printer

1. Power Cycle:
   • Turn off the printer using the power button.
   • Unplug the power cord from the back of the printer and from the wall outlet.
   • Wait at least 60 seconds to allow any residual power to dissipate.
   • Plug the power cord back into the wall outlet and then reconnect it to the printer.
   • Turn the printer back on and check if the error persists.

2. Check for Obstructions

1. Inspect Printer Interior:
   • Open the printer cover and check for any obstructions such as paper jams, loose pieces of paper, or foreign objects that could be causing the error.
   • Remove any obstructions carefully.

3. Reset the Printer:

• This procedure resets the printer to its factory default settings but retains some settings like network and language settings.
• Press the back button (arrow icon) and the cancel button (cross icon) on the printer's control panel simultaneously for 5 seconds.
• Follow any on-screen instructions that may appear.

4. Check Ink Cartridges:

• Open the ink cartridge access door and ensure that all cartridges are properly installed and seated correctly.
• Remove and reinsert the cartridges to ensure they are securely in place.

5. Update Printer Firmware:

• Visit the HP Support website, enter your printer model (Envy 4520), and download/install any available firmware updates.
• Firmware updates can sometimes resolve known issues and improve printer performance.

6. Perform Print Head Cleaning

1. Clean Print Heads:
   • Use the printer's control panel or HP Smart app on your computer to run a print head cleaning cycle.
   • This can help clear any clogged nozzles or printhead issues that may be causing the error.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support