Envy 4520 no longer auto double sided printing

[idob]

When you reply to a message on this board, it just posts your message as a new one and it's totally unclear who you replied to. I am replying to Destiny2020's message which is listed above and copied below.

" ‎01-06-2020 08:57 PM

Phone support did not help me much either. I just kept poking around until I found my own solution. When I did this I did not uninstall the driver again after support had me reinstall it for the 80th time. Here is what worked for me:

• Go to Devices and Printers
• Select 'Add a printer'
• "The printer that I want isn't listed"
• "My printer is a little older. Help me find it."
• My printer popped up as 'ENVY 4520 series (HP)'
• "Replace my current driver"

I followed through until the install completed. Once it was done there was a new icon for 'HP ENVY 4520 series' under printers. There was still an icon for the other driver with all the glitches, but, to avoid anything else funky happening, I left it alone. The new driver has no issues printing double sided and in color in any program. I'm not sure that this will work for everyone, and I could not tell you why it worked for me. Good luck to everyone with this craziness. HP support needs to do more digging and find the root cause of these issues."

Thanks Destiny202, this worked first time. Except, when I clicked  'my printer is older, help me find it' it did not find my printer the first time. I then removed the current printer. Again, when I clicked 'my printer is older, help me find it'  it didn't find it. I then clicked 'try again' and then it found my printer. I then went through the further steps, tried duplex printing and it works. Fantastic. 

[jon4m]

 Much appreciated and that has worked for a few days now, just wanted to make sure before thanking you, J 

[wendynormand]

Worked for me thanks Destiny2020!

[wendynormand]

did you try the fix by Destiny 2020, worked for me when nothing else did.

[Gill48]

Thank you so much ! This worked. I didn't want to go through uninstall etc or phone calls so tried this after the other also easy options failed. This worked. So happy!

[Destiny2020]

Glad this is helping so many people!!! 🤟🏽 I wish HP would address the glaring issue, but at least most of us are getting by working together!

-Cheers!

[Destiny2020]

Bummer it’s not working for you. Good luck to you.

[AJM2019]

Can  you explain the STEPS  to make the Destiny 2020 work ON MY ENVY 4520?

[nalaremlap]

I have the same problem as others on my HP ENVY 4524. Duplex automatic printing cannot be set.

This is dreadful

[tondastewart]

It will not hold the setting at first I thought it was because I hadn't defaulted this printer but I did that then followed the directions it won't do it automatically.

Tonda