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‎02-09-2019 10:51 PM

HP Recommended
Operating System: macOS 10.14 Mojave

Hi, 

i got my envy 4527printer in Europe, it worked with 302 ink, when I moved to usa, I tried with the ink 63, it always shows incompatibility, 

what is the solution please 

1 REPLY 1

‎02-12-2019 09:45 AM

HP Recommended

@Minahami

 

A warm welcome to HP Support Community!

HP Printers are regionalized, I believe we have to perform a regional reset in order to start using ink cartridges available in USA. Performing a regional reset on the printer requires, printing a report and then generating a unique code. The report contains information's that should be shared on a public post. 

I've sent you a private message, for more details that cannot be shared in a public post. Could you please check your inbox on the forums page for the private message.
Have a great day!

 

Senan6806


I am an HP Employee

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