Envy 5052 printing blank pages

[DanielDaniel33]

Pages come out blank, including when I try printing status reports etc directly from the printer. Have tried changing and  cleaning cartridges. Thanks 

[Samrit26]

Hello,

If internal printer pages (Status Report, Print Quality Report, Alignment Page, etc.) also come out blank, that tells me this is not a macOS or driver issue — it’s isolated to the printer’s print engine or the cartridges themselves.

Before I decide whether this is recoverable or needs depot repair, I need a bit more detail:

Please confirm:

1. Do the cartridges show as “Genuine HP” or “Non-HP” on the printer display?
   (Non-HP cartridges often fail to fire ink even if they physically “fit.”)

2. When you remove the cartridges, does the copper/gold printhead on the cartridge look:

   • Wet/inked

   • Dry

   • Streaked

   • Burned or scratched

3. Did this start after installing new cartridges, or did the printer slowly fade to blank pages?

4. When you run the built-in “Clean Cartridges” from the printer menu, does any ink appear on the page— even faint marks?

5. Are you using Instant Ink cartridges or retail 65/65XL cartridges?