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HP Recommended
Envy 5544
Microsoft Windows 10 (64-bit)

I can't get my Envy 5544 printer to print in colour from any device other than the one the printer was originally installed on.  I have tried uninstalling and reinstalling, downloading the printer software onto the other computers but there is still no option to print in colour on any but the original device.  Any suggestions?

2 REPLIES 2
HP Recommended

My HP ENVY 5540 will only print in blue and Black No error message shown Cartridges show as OK

Have  Cleaned cartdidges and printer head

HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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