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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Envy 6000. Error E3. Tried all tips. After reset still E3 an...

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06-01-2025 03:00 PM
Hi @PKinnel
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
You're handling this issue with great persistence, and I admire your patience!
The E3 error on your HP Envy 6000 printer usually indicates a carriage jam or an obstruction preventing the ink cartridges from moving properly. Since you've already tried multiple troubleshooting steps, here are a few additional things to check:
Steps to Fix HP Envy 6000 E3 Error
Check for Obstructions in the Carriage Path
- Open the cartridge access door and inspect the area for paper jams or debris.
- Gently slide the carriage side to side to ensure it moves freely.
Reset the Printer
- Turn off the printer and disconnect the power cord for 60 seconds.
- Plug it back in and turn it on.
Reinstall Ink Cartridges
- Remove the ink cartridges and check for dust or misalignment.
- Reinsert them securely and close the cartridge access door.
Perform a Hard Reset
- Press and hold the Cancel button for 10 seconds, then release.
- Wait for the printer to restart and check if the error clears.
Helpful Resources
- HP’s official troubleshooting guide for E3 errors is available here.
Let me know how it goes—you're handling this with great patience! 🚀
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!