My Envy 6230 does not print in colour, I tried printing a photograph and copying a colour document as suggested in other threads, but it came out a pale grey. I have tried uninstalling and re-installing the printer but that made no difference. I bought this printer mainly to print photographs so this defect effectively renders it a rather expensive doorstop.
The printer you own can work in single-cartridge mode, wherein the printer will be able to print with one cartridge in the printer.which will help us identify if its a cartridge issue or a printhead issue
To try single-cartridge mode follow the below steps:
remove the black ink from the printer, leave the color in and try printing
then remove the color ink and, insert the black in and try printing
Hope this helps! Keep me posted.
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