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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-18-2020 12:21 PM

HP Recommended
Product: HP Envy Photo 6255
Operating System: Microsoft Windows 10 (64-bit)

The Envy Photo 6255 is evidently stuck on photo tray, even though I select main tray in preferences to print letter size.  My printer is wireless.  It did print status sheets from the main tray letter size, but it just quit doing that and attempted to print a status sheet from the photo tray.  I have turned it off and on.  I just did this again and unplugged it.  I am closing all HP software while it's off and trying again once it comes back up.   Any suggestions will be appreciated.

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