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11-21-2025 12:00 PM
Hi @Jknight85,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thank you for sharing the details. The Er 11 flashing error on your HP LaserJet M140w indicates a paper jam or paper feed issue. Even if you don’t see paper stuck, the printer sensors may detect a misfeed or obstruction.
Recommended Steps to Fix Er 11
1. Power Reset
- Turn off the printer.
- Unplug the power cord for 60 seconds.
- Plug it back in and turn on the printer.
2. Check for Paper Jams
- Open the input tray and output tray.
- Remove any loose paper.
- Check inside the printer for scraps or torn pieces of paper.
- Gently remove any stuck paper without tearing it.
3. Inspect Rollers
- Look for dirt or worn rollers.
- Clean rollers with a lint-free cloth slightly dampened with distilled water.
4. Reload Paper Correctly
- Use clean, dry paper of the correct size.
- Fan the stack and load it properly in the tray.
- Do not overload the tray.
5. Update Firmware
- Go to HP LaserJet MFP M140w Printer | HP® Support.
- Enter your printer model and install the latest firmware.
👉 HP LaserJet MFP M139-M142, M232-M237 Printers - 'Er11' displays on control panel | HP® Support
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat