Erro E8

[Jacpmt]

HP 4258e stopped printing. Error E8 and all lights flashing.

[Raj_05]

Hi @Jacpmt,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E8 error on your HP DeskJet 4258e usually indicates an issue with the ink system, paper jam, or a carriage jam. Here's a step-by-step guide to troubleshoot and resolve the issue.

Check for Paper Jams

• Open the paper tray and access the interior of the printer.
• Remove any stuck or jammed paper.
• Ensure no torn paper remains inside the printer.

Check the Ink Cartridges

• Open the ink cartridge access door.
• Make sure the cartridges are properly installed and not damaged.
• Remove and reinstall the cartridges if necessary.
• Clean the ink cartridge contacts with a soft, lint-free cloth if you notice ink buildup or debris.

Reset the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 60 seconds.
• Plug the printer back in and turn it on.

Check for Obstructions

• Ensure the carriage (the part that holds the ink cartridges) can move freely from left to right. If it’s stuck, gently move it to the center.

Update the Printer Firmware

• If possible, check for firmware updates using the HP Smart app or the printer's control panel.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support