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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-03-2025 06:15 AM

HP Recommended

I was in the middle of a Printing Job,  and gave me an error message 06, I have checked (10+ times) for stuck paper but nothing, in the HP Smart it says Papar Jam in Fuser but there is no paper there.

 

Can you please help me solve this issues.

 

Thanks in advance for your prompt response

 

Reynaldo Ruiz

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1 REPLY 1

‎12-03-2025 12:55 PM - edited ‎12-03-2025 12:56 PM

HP Recommended

Hello @ReynaldoRuiz,
Welcome to the HP Support Community!

 

This error indicates a paper jam, see here.

If other error codes appear, please check here.

 

Note: for very small pieces of paper, it is advisable to use a flashlight and a magnifying glass.

 

I hope you can clear the paper jam.

 

Kind Regards
Andr-1611

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