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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-12-2025 06:54 PM

HP Recommended

I have the above error on my HP Color Laserjet 3600n.  Service Manaul states check connector J403, J405, J213.  All Seated correctly.  J1020 and J5008  (Solution 4 & 5) are too hard to get to.   Step 5 is to replace the developing separation drive assembly.  The website says many of the errors are as a result of a DC Motor.  I do not know where to find this motor or what to do.  Please help.  Printer has been great up until this point.  Thank you..

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1 REPLY 1

‎10-12-2025 11:40 PM

HP Recommended

There printers are long out of support life which means some parts are going to be difficult to find. 

 

Refurbed drive assembly here https://p1inmotion.com/products/hp-refurbished-rm1-2687-developer-disengagement-drive-assembly?srslt...

 

Quite often on older machines, the solenoids on the drive start sticking causing the errors and I would check that before actually replacing the developer drive.

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