Error 59.C0

[AartiJTrinidad]

Good day, 

I am getting Error 59.C0

I have restarted.

I have removed the paper.

I saw one sort of jammed looking paper and I removed 

[Irfan_06]

Hi @AartiJTrinidad,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with your printer that has an error code.

I apologize for any inconvenience this may have caused, I'm here to help you today.

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit. / - Is the error message on the printer control panel or the printer application?

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[AartiJTrinidad]

Hello,

Is Trinidad and Tobago’s equipped with a local representative who can visit?

We contacted NEXT who sold us the printer 5 years ago and now they are saying they won’t help us.

[Irfan_06]

Hi @AartiJTrinidad 

It seems like an issue with the printer hardware and the parts need to be replaced to fix it.

I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support