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‎11-26-2020 07:36 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Error 79. I’ve tried everything and in every order. Hard power reset, on/off, rebooted our WiFi modem. Still getting the message and the printer runs constantly. 

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2 REPLIES 2

‎11-26-2020 09:09 PM

HP Recommended

Hi,

Is the printer connected wirelessly or with an ethernet cable?

 

What router do you have at home? do you have a single router, or may you have any repeaters or multiple access points?



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‎11-26-2020 09:16 PM

HP Recommended

We are connected wireless with a modem provided by our internet provider. I have mad e some progress since posting. I did a search on our PC and found a fax link saved to our documents. I deleted it and the printer error message disappeared. I was finally able to print a successful test page. Does this sound familiar?

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