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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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Hi there!

 

All of the sudden my HP Pagewide Pro 477dw (3 years old) shows a blue screen and errorcodes.

The first error: B8BE6676, after a reset was able to print a testpage from the printer. But when I gave wanted to print a pdf-file from the computer (Mac OS Ventura) another error (blue screen) showed up: B83C9298.

 

Any ideas what's wrong and how to solve this?

Thanx in advance for the help 🙂

 

 

 

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