Error Code 0xB32043CD

[D4zedC0d3r]

I have a HP Envy 5030 and it keeps getting into a state where the screen displays the error code 0xB32043CD and I cannot do anything. The printer isn't connected to my WiFi / LAN at this point. The only way I know to recover, is to pull the power and then restore power again. It is happening very frequently. Any help please, HP?

[zoey7886]

@D4zedC0d3r, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding an error code! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand that your HP Envy 5030 printer is frequently displaying error 0xB32043CD, requiring you to power cycle the device to restore functionality. I’ll be happy to assist you.

Perform a Power Reset

Since power cycling temporarily resolves the issue, let’s try a more thorough reset:

1. Turn off the printer and unplug the power cord from both the printer and the wall outlet.
2. Wait at least 60 seconds to allow any residual power to drain.
3. Plug the power cord directly into a wall outlet (avoid using a surge protector).
4. Turn on the printer and check if the issue persists.

Check for Firmware Updates

Outdated firmware may cause errors like this. You can update your printer’s firmware using the HP Smart app or manually:

1. Open the HP Smart app on your computer or smartphone.
2. Go to Printer Settings > Advanced Settings > Printer Updates and install any available updates.
3. Restart your printer after the update.

Alternatively, you can visit the HP support page and download the latest firmware:
HP Customer Support - Software and Driver Downloads  

Take care, and have an amazing day!  

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Regards,