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HP OfficeJet 5258

Keep getting this error code with blinking lights. Unable to reset. 

1 REPLY 1
HP Recommended

@LLStoops, Welcome to the HP Support Community!

 

I understand you are not able to use the printer due to this error. Perform the steps mentioned in this document - '0xc19a0005' or Similar Error Code Displays

 

Check for any jams inside the printer and make sure the printer carriage is moving freely. Refer to - Paper Jam Error

 

If the issue persists, I'm afraid this is a hardware failure with the printer. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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