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HP Recommended
Envy 5032 All in one printer
Mac OS X 10.10 Yosemite

Error code OXB3D94A2B keeps coming up even after I have done a full reset.

1 REPLY 1
HP Recommended

Hi@Richard1979, Welcome to the HP Support Community!

 

I understand when your Printer giving an error message .

 

Don't worry I'll try to help you out.

 

An OXB3D94A2B error code displays on the printer control panel, and the printer does not respond.

To resolve the issue, reset the printer, and then turn off IPv6 through the Setup menu on the control panel.

Step 1: Reset the printer

To temporarily clear the error, reset the printer.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

       NOTE:

    HP recommends plugging the printer directly into a wall outlet.

Step 2: Turn off IPv6

Use the control panel to turn off the IPv6 setting.

  1. From the home screen on the printer control panel, swipe the display to the left, and then touch Setup .

  2. Touch Network Setup, and then touch Advanced Settings.

  3. Turn off IPv6, and then touch Yes to confirm.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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