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‎02-22-2021 07:47 AM

HP Recommended
Product: HP OfficeJet 3830

I have a error code OXB82049D4 on my print screen. Lights are blinking as well. Anyone know how to fix this issue?

Category:
14 people had the same question
1 REPLY 1

‎02-24-2021 02:03 PM

HP Recommended

Hi@kveinote, Welcome to the HP Support Community! I would be happy to help you with your HP Officejet 3830 Printer.

 

I understand that you are getting a 0XB802f4c4 error. I would like to help you resolve this issue.

 

Reset the printer.

  1. Turn on the printer.

  2. Wait until the printer is idle and silent before you continue.

  3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

  4. Remove the ink cartridges from the printer.

  5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

  6. Wait at least 60 seconds.

  7. Plug the power cord back into the wall outlet.

       NOTE:

    HP recommends connecting the printer power cord directly to a wall outlet.

  8. Reconnect the power cord to the rear of the printer.

  9. Turn on the printer.

Keep me posted. Happy to help!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

.,,,

4 people found this reply helpful
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