Error Code OXB86655DE

[JL345-_]

I don't seem able to remove an error on my printer - I have tried removing the power cable whilst on - as suggested 

the printer is out of warranty and I fear that I will need to purchase one in the very near future 

[Nal_NR]

Hi @JL345-_,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm afraid this seems like a hardware issue with the printer. Let us try these steps to resolve it:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check for any paper jams inside the printer and if the print carriage is moving freely.

Refer to the steps mentioned in this document.

For more info on resolving 0x errors on the printer, refer to this document.

Let me know how this goes.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.