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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-09-2025 09:38 AM

HP Recommended

Error Code B808746C. Can not use my printer HP OfficeJet Pro 8025e.

1 REPLY 1

‎09-11-2025 08:31 AM

HP Recommended

Hi @Kaz213,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP OfficeJet Pro 8025e is showing Error Code B808746C and cannot be used. This error is usually related to firmware or an internal printer issue. Please try these steps:

 

Power reset

With the printer on, unplug the power cord from the back.

Wait 60 seconds, then plug it back in and turn it on.

 

Check firmware updates

If the printer boots to the Home screen, go to Setup > Printer Maintenance > Update the Printer and install the latest update.

 

HP Smart app reset

If you set up with HP Smart, remove the printer and re-add it. Sometimes this clears temporary errors.

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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