• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-04-2021 02:27 PM

HP Recommended
Product: Inkjet 8600
Operating System: macOS 10.15 Catalina

I am getting a message that there is a problem with the printer or inkjet system, and am told to turn the printer off and on and then contact HP if the problem still persists.  (Trying to get a live person from HP, with the machine out of warranty, seems to be impossible.)  I've turned the machine off and on a half dozen times, replaced the cartridges and am still getting the same warnings.  In the past, I got a specific message if a cartridge was out of ink.  Now all I get is this maddening "Contact HP" message.  Help!

Category:
2 people had the same question
1 REPLY 1

‎01-07-2021 10:24 AM

HP Recommended

@Rod_Stevens

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I have sent you a Private message with the Support No for HP 

 

Please check your Inbox

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.