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‎03-08-2024 01:38 PM

HP Recommended

I put new ink cartridges in my 8720 printer, get an error message, "There is a problem with the supply system. Try replacing the affected cartridge" Seems like the ink is not being supplied out of the new cartridge.  Any ideas about how to fix? Thanks,

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1 person had the same question
1 REPLY 1

‎03-11-2024 02:51 AM

HP Recommended

Hi @RCAvalon,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with There is a problem with the supply system.
 

The troubleshooting steps in the document here may help resolve the supply error message on your Officejet Pro 8740.  Before considering step 4 I would suggest the following: If the printer was unplugged before the printer had time to properly park the printheads the printhead may have dried out.

You may also refer to this document for further assistance. 

 

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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