Error code 0XB3013200

[Jim759]

My HP Officejet 4650 is showing an error code OXB3013200.  HP doesn't seem to know what this means.  I did not find it in a Google search.  Any idea what this is and how to resolve it?

[Kuroi_Kenshi]

Hi @Jim759,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error code on your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.

A) Please follow the steps below to perform a power drain.

1) Unplug the power cord from the printer & wall.

2) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

3) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

C) If the issue still persists, refer to the steps on this link to restore factory defaults.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,