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‎08-09-2020 01:26 AM

HP Recommended
Product: Envy Photo 6234
Operating System: Microsoft Windows 10 (64-bit)

Hi Can anyone help with an Envy Photo 6234 error code 0XB320010C it displays on the panel as soon as I turn on,

 

Thanks

3 REPLIES 3

‎08-11-2020 03:00 PM

HP Recommended

@MikeJOL

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, let's try the steps from here: https://support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/1731...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎08-11-2020 04:09 PM

HP Recommended

Thank you for your reply.

 

I had already tried the steps stated but the same message kept appearing.

 

I have now returned the printer to the shop who have sent it away for repair or replacement still waiting to hear.

 

Regards,

 

Mike

Was this reply helpful? Yes No

‎08-12-2020 02:59 PM

HP Recommended

Sure. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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