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HP Recommended
HP OfficeJet 6950
Microsoft Windows 10 (64-bit)

I keep getting the error code 0xB8519CA6 every 15 minutes.

 

If I restart the printer, the error goes away, I can print and scan as normal, but after another 15 minutes or so, the same error appears again.

 

It kept happening since when I bought the printer, but the error would usually appear only once every 3-2 months, then once per month, recently it became daily and now every 15 minutes.

 

Note that the printer has the latest updates, and it is connected through WiFi. It also has genuine hp ink cartridges, and I also recently changed them with new ones, but the problem is from before the cartridge change.

 

1 REPLY 1
HP Recommended

@AurelianMVA

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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