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‎12-04-2022 12:17 PM

HP Recommended
Product: Officejet Pro 9025
Operating System: Microsoft Windows 10 (64-bit)

Printer screen was blue with error code B8566C6C flashing and showing the power button icon. Tried to turn off printer using the button, wouldn't respond. Had to unplug the printer, wait a few seconds and then turn it back on. Error message was gone. What does that particular error code mean? Thanks in advance.

Category:
6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2022 06:35 AM

HP Recommended

@Arh411

 

Welcome to the HP support community.

 

I understand that you are getting a B8566C6C error, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎12-07-2022 06:35 AM

HP Recommended

@Arh411

 

Welcome to the HP support community.

 

I understand that you are getting a B8566C6C error, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No
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