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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎08-26-2024 05:53 AM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

How do I fix the E6 error code ? 

Category:
3 REPLIES 3

‎08-28-2024 08:27 AM

HP Recommended

Hi @StewartCanales,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the E6 error code.

 

If your HP ENVY 6055e All-in-One Printer is displaying error code E6 and continues to blink, indicating that fixing is not possible, there are a few troubleshooting steps you can try to resolve the issue.

 

  • Check for Paper Jams: Open the printer cover and check for any paper jams or obstructions in the paper path. Remove any paper stuck in the printer carefully.

 

  • Reset the Printer Again: Sometimes a second reset might resolve the issue. Ensure that the printer is powered on, then disconnect the power cord from the printer and wait for about 60 seconds before reconnecting it. Turn on the printer and check if the error persists.

 

  • Check Ink Cartridges: Ensure that the ink cartridges are properly installed and are not empty. If needed, replace any empty or faulty ink cartridges.

 

  • Inspect for Foreign Objects: Check inside the printer for any foreign objects such as paper clips, debris, or pieces of torn paper that may be causing the error.

 

  • Update Firmware: Check if there are any firmware updates available for your printer model on the HP website. Updating the firmware may resolve software-related issues causing the error.

 

By following these steps, you should be able to troubleshoot and resolve the E6 error code on your HP ENVY 6055e All-in-One Printer.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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‎08-29-2024 11:48 AM

HP Recommended

Thank you for your reply.  After having no luck with the automated help, and when the video chat help desk was not able to resolve the problem, they are replacing the printer.   

Was this reply helpful? Yes No

‎08-30-2024 12:35 AM

HP Recommended

Hi @StewartCanales ,

 

I am happy to know that, they are replacing the printer. Appreciate your time and patience. Do keep us posted if anything in the future. Take care. 

Nal_NR-
HP Community Moderator



Was this reply helpful? Yes No
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