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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Error code OXC8190014

HP Recommended
HP Office Jet 3830
macOS 10.15 Catalina

Received this error message after trying to change my ink cartridge. Have since replaced with original cartridge. Ive done the factory reset (unplug from printer and wall, wait 3 minutes. Press and hold the power button for 30 seconds, then plug back into the wall first, then to the printer, and turn on.) Error message still continues. Was trying to just find an email address for HP but literally cannot find one anywhere. This is very frustrating!!!!!!

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@hsmith143, Welcome to HP Support Community!

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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